Ego Hair Salon

So wish I'd checked some reviews before booking a deal at Ego. I went for a half-head highlights and cut/blow-dry. The hairdresser seemed very nervous and I found out by overhearing a conversation with the owner that she was an apprentice! My 'blonde highlights' have basically come out solid ginger. And the cut? Well I don't think she understood what an 'inch' is. I asked for 1.5-2 inches off the length and layers but you cannot tell I've had my hair cut all my broken and split ends are still there. For a full time mum with little time or money this was supposed to real treat, but I've come away feeling totally ripped off and really wish I'd complained. Can't believe they think this a good way to run a business they will certainly NOT see me again.

I purchased a KGB deal for half a head of highlights, a Moroccan Oil treatment and a cut and I had a pretty similar experience to the majority of other reviews on here. My appointment was booked for 9.30am. I turned up at 9.30am and was told they don't open until 10! I went to look round the charity shop and came back at 10. The stylist offered me a cup of tea which was luke warm because she had to go out and buy milk whilst making it. I only drank a few sips out of politeness. Now you would expect a hairdresser to have nice hair themselves but she had badly bleached hair with horrible roots. Doesn't exactly fill you with confidence. My hair is really long and I said that I wanted a trim and a tidy up of my layers. The hairdresser said she would cut my hair dry because there was no point putting bleach on the bits she was going to cut off. I thought that was odd but went along with it anyway. So she did my highlights but I didn't really pay much attention and read a magazine as I hate hairdresser chit chat. When she took out the foils to wash my hair she basically ripped them out which was so painful. I normally like having someone wash my hair at the hairdressers but this was so bloody painful. The 'Moroccan Oil treatment' was basically conditioner. She started to comb by hair out but it was very notty. My hair doesn't normally get that notty so I don't know what she did to it. She asked me if I wanted to comb it out myself, which I did because she was hurting me. At this point I thought she might check the cut was right and tidy up the layers but no. I didn't actually want her to because by this point I had absolutely no faith in her at all. She blow dried by hair using a skanky old brush and ripping through the tangles. I swear she put more split ends in than she cut out. Overall I was pretty unimpressed although it was cheap. I guess you get what you pay for. I would not recommend this salon to a friend.